Telephones are not quite what they are back in the home countries of many non-Japanese.

In the new look Nippon Living you will find complete material on:

Full and detailed information on the minefield that is The Telephone in Japan, from phone bonds to cellulars, what to do, what to look out for and all the costs.
International Calls - find where to get the best rates in Japan.
Faxes including international ones, all the information you are ever going to need.
Legal Services - important telephone numbers of organisations you might need one day.



Ten Japanese words to do with the telephone:

telephone number denwabangou

public telephone koushuudenwa

telephone card terehonkado

telephone booth denwabokkusu

telephone directory denwachou

telephone receiver juwaki

telephone area code shigaikyokuban

non-local telephone call shigaidenwa

overseas call kokusaidenwa

operator koukanshu


Useful Telephone Numbers


Police 110

Fire/Ambulance 119

Directory Enquiries 104

Talking clock 117

Weather 177



Tokyo Immigration Office

03-3213-8523 Monday - Friday 9:30 am - 4:30 pm

Calls can be made in Chinese, English, Korean, Spanish and Portuguese. You do not need to give personal information when ringing.

Kita Urawa Immigration Office

048-824-0525 Monday - Friday 9:00am - 12:00pm, 1:00pm - 4:00. The above two are closed Saturdays and national holidays.



Tokyo English Life Line (TELL) (English)

03-3968-4099 Daily 9am - 4pm & 7 - 11 pm

TELL HIV/AIDS Line (English)

03-3968-4073 Monday, Wednesday, Thursday, 7 - 10pm

TELL Filipino Line (Filipino)

03-3968-4071 Tuesday, 6:30 - l0pm

TELL Community Counselling Service

(English and Japanese)

03-3968-4084 by appointment for face to face counselling

TELL Business Office

Tel: 03-3968-4193 Fax: 03-3968-4196

TELL Business Office and TELL Community Counselling Service Address:

2-20-2 Tokiwadai, Itabashi-ku, Tokyo

H.E.L.P. Asian Women's Centre


Rape Crisis Centre


Tokyo Women's Counselling Centre

03-3355-3110 Monday - Friday, 9am - 4pm

I.S.S. International Social Service


A government approved body that deals with social problems like adoption, marriage, divorce and citizenship.

Medical Information

Tokyo Health and Medical Information Centre

03-5285-8181 Monday - Friday, 9:00 am - 5:00 pm

The centre offers advice and explanations in various languages about health matters and can provide contacts of doctors able to speak foreign languages

International Medical Information Centre (AMDA)

03-5285-8086 Monday - Friday, 9:00 am - 5:00 pm

AMDA provides medical information and referrals in various languages.

A sample of hospitals with English speaking doctors in Tokyo:

International Catholic Hospital Shimo Ochiai 03-3591-1111

St. Luke’s International HospitalTsukiji 03-3541-5151

Tokyo Adventist Hospital Ogikubo 03-3392-6151

Pharmacies in Tokyo where English speakers are available:

American Pharmacy Hibiya 03-3271-4034

Roppongi Koyasu Pharmacy Roppongi 03-3401-8667

Vaccination information

Japan Quarantine Association 045-671-7041

Embassies also contain lists of English speaking medical services or those of other languages. Please contact your embassy for further details.


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